Privacy policy

Privacy Policy

Last updated: July 15, 2025

1. Introduction

We’re The Simple Food Project. Your privacy matters to us—no fluff, just real talk. This policy explains how we collect, use, and protect your information when you visit our website.

2. Information We Collect

  1. What you give us. When you sign up for emails, place an order, or contact us, you may share:

  2. Name, email address, billing and shipping address

  3. Phone number

  4. Order details and product preferences

  5. What we get automatically. As you browse, we collect:

  6. IP address and device information (browser type, operating system)

  7. Pages viewed, links clicked, and time spent on our site

  8. Referral source (how you found us)

  9. Cookies & similar tech. We use cookies and web beacons to:

  10. Remember your cart and preferences

  11. Analyze site performance and traffic

  12. Show you relevant content and ads

3. How We Use Your Information

  1. To fulfill orders. Process payments, ship products, handle returns.

  2. To communicate. Send order updates, answer questions, and deliver our newsletter.

  3. To improve our site. Understand what’s working, fix bugs, and test new features.

  4. To personalize your experience. Recommend recipes, offers, and content based on your interests.

  5. To comply with law. Prevent fraud and meet legal requirements.

4. Sharing Your Information

We do not sell your personal data. We share only when necessary:

  1. Service providers. Shipping carriers, payment processors, email platforms. They act only on our instructions.

  2. Legal reasons. If required by law or to protect our rights.

5. Third-Party Links & Services

Our site may link to other websites (e.g., social media, blogs). We’re not responsible for their privacy practices. Check their policies before sharing information.

6. Your Choices & Rights

  1. Access & update. Log in to your account to view or edit your info. Or contact us.

  2. Opt-out. Unsubscribe from marketing emails/sms anytime via the link in our messages.

  3. Cookies. Most browsers let you block or delete cookies—but some site features may break.

  4. Data requests. You can request a copy of your data or ask us to delete it. Reach out at info@simplefoodproject.com.

7. Data Security

We use industry-standard measures (encryption, secure servers) to protect your data. No system is perfect, but we work hard to keep your info safe.

8. Children’s Privacy

Our site is for adults. We don’t knowingly collect information from children under 16. If we learn we have, we’ll delete it promptly.

9. SMS Text Messaging Policy

By providing your phone number, you agree to receive SMS messages from The Simple Food Project, which may include order updates, account notifications, and marketing messages (if you opt in). Message and data rates may apply. Message frequency varies.

You can opt out of marketing texts at any time by replying STOP. For help, contact us at info@simplefoodproject.com.

We use your phone number only for the purposes for which you provided it. We may share it with trusted service providers who send SMS messages on our behalf, but we do not sell your phone number. Your information is handled in accordance with this Privacy Policy and applicable laws.

10. Changes to This Policy

We may update this policy to reflect new practices or legal requirements. We’ll post changes here with a new “Last updated” date.

11. Contact Us

Questions or concerns? Email us at info@simplefoodproject.com

Â