If you or your pup aren’t completely satisfied with our food, please let us know and we’ll try to put things right, arrange an exchange, or issue a full refund of the purchase price. We will send you a free return shipping label and RMA # for all authorized returns on orders made in our online store.
We are not able to accept any returns more than 30 days after the original purchase date, except at the discretion of our customer service team. Sorry, but we are not able to accept any returns on expired products or any returns made after 30 days of the original purchase date.
If you purchased directly at simplefoodproject.com in the past 30 days:
*This policy is subject to change without notice.