If you or your pet aren’t completely satisfied with our food, please let us know and we’ll try to put things right.
We can arrange an exchange or issue a full refund of the purchase price of the item(s). We will send you a free return shipping label for all authorized returns on orders made in our online store.
We can only accept returns within 30 days of purchase. We only accept unopened bags with the seal intact. We are unable to accept any returns on our sample sizes.
If you purchased from a retailer, please go to the retailer to make the return.
If you purchased directly at simplefoodproject.com in the past 30 days:
*This policy is subject to change without notice.